bad ebay purchase of aquaclear 110

ebay user: bottomfisher [ http://myworld.ebay.com/bottomfisher/ ]
ebay store: pond passions outlet [ http://stores.ebay.com/pondpassionsoutlet ]
Name: Michelle McCord

I recently bought an aquaclear 110 for $66 with shipping included on the 25th of December and received it on wednesday the week after.  I opened up the package and found the case of the filter cracked in two places.  The first crack is at the top where the filter outputs the water and the other is a crack at the bottom of the filter.  I contacted the person immediately when i saw the crack and they responded rather quickly for a picture.  I sent several pictures through email and the person never replied back.  According to the description of the product, it is under warranty by Hagen, the makers of the aquaclear filter.  I sent an email to Hagen thinking that the company would replace the broken filter case.  Hagen replied that they would not replace the case because the person I bought it from is not an authorized dealer.  To make things short, I'm stuck with a broken filter case that will be replaced out of my own expense because of neglect by the seller.  Beware of this ebay seller. 

Here is a link to a person who also had a similar problem like I did with the same ebay seller [ http://www.ripoffreport.com/pet-shops-supplies/michelle-mccord-pond/michelle-mccord-pond-passions-b6235.htm ].

Here is the picture of the crack on the filter.  There is another crack on the bottom [about 2 inches long].  However, it is not visible to take a picture of the bottom crack because it's on the edge and it's hard to see on picture.